In the age of digital transformation, the CIO has a complex puzzle to piece together in his IT landscape. Only by using automation and analytics (i.e. applying software and data science in your own IT domain), you can keep all pieces of the puzzle in order. Focus on real smart sourcing: use a robotized platform to keep configurations under control over all IT components and suppliers – true digital transformation within your IT and the end of a traditional ITIL based IT.
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